Travel More. Spend Less.

PMH Club is a membership program operated by Plan My Holidays Pvt. Ltd. (“PMH”, “Plan My Holidays”, “we”, “us” or “our”). By registering for or using PMH Club, the member (“Member”, “you” or “your”) agrees to the following terms and conditions.

1. Membership Benefits
PMH Club membership provides access to selected travel offers, privileges, promotions, rewards and other benefits that may be made available by PMH from time to time. Benefits are not guaranteed, permanent or applicable to every booking, destination, hotel, airline, supplier or travel product.

2. Offers & Discounts
All offers, discounts, upgrades, complimentary benefits and promotional privileges are subject to availability, applicable dates, booking conditions, blackout periods, minimum booking requirements and the specific terms of the respective offer. PMH reserves the right to introduce, modify, suspend or withdraw any offer or benefit at any time without prior notice.

3. Third-Party Services
Certain PMH Club benefits may be provided through airlines, hotels, resorts, cruise operators, transportation companies, activity providers, insurance companies or other third-party suppliers. Such services are subject to the terms, conditions, cancellation policies and operating policies of the respective service provider.

4. No Guaranteed Savings
Membership of PMH Club does not guarantee a fixed discount, minimum saving or preferential price on every travel booking. The final price and applicable benefit will depend on the specific package, supplier, availability and prevailing terms at the time of booking.

5. Membership ID
The PMH Club Membership ID is issued to the registered member and may also function as the member's login ID for accessing applicable membership features. Members are responsible for keeping their login credentials and account information secure.

6. Transfer & Sharing
Unless specifically permitted by PMH, PMH Club membership and its benefits are personal to the registered member and may not be transferred, sold, assigned or commercially resold to another person.

7. Booking Terms
All travel bookings made through Plan My Holidays are additionally governed by the applicable booking terms, payment conditions, cancellation policies, refund policies, supplier conditions and other terms communicated at the time of booking.

8. Changes to the Program
PMH reserves the right to modify the PMH Club program, including its membership structure, benefits, eligibility criteria, offers, rewards and terms, at its discretion and without prior notice.

9. Membership Suspension or Cancellation
PMH may suspend, cancel or terminate a membership where it reasonably believes that the membership has been misused, transferred without permission, obtained through fraudulent means, or used in violation of applicable terms and conditions.

10. Accuracy of Information
While PMH makes reasonable efforts to ensure that information displayed on the PMH Club website is accurate and current, occasional errors, omissions, pricing changes or availability changes may occur. PMH reserves the right to correct such information without prior notice.

11. No Cash Alternative
Unless expressly stated otherwise, membership benefits, promotional offers, complimentary services and rewards cannot be exchanged for cash or substituted with another benefit.

12. Taxes & Additional Charges
Any taxes, government charges, service charges, surcharges, visa fees, insurance premiums, personal expenses or other charges not specifically included in an offer shall be payable by the Member as applicable.

13. Force Majeure
PMH shall not be responsible for any failure, delay, modification or cancellation of benefits or travel services caused by circumstances beyond its reasonable control, including but not limited to natural disasters, weather conditions, pandemics, government restrictions, strikes, technical failures, political events or other force majeure circumstances.

14. Privacy
Personal information provided during PMH Club registration and use of the membership program will be handled in accordance with the applicable PMH Privacy Policy.

15. Acceptance of Terms
By joining, accessing or using PMH Club, the Member acknowledges that they have read, understood and agreed to this Disclaimer and the applicable PMH Club Terms & Conditions.

For complete terms, conditions and applicable exclusions, please refer to the relevant offer or booking documentation.

Plan My Holidays Pvt. Ltd.
We Plan Your Journey

Disclaimer: PMH Club benefits are subject to availability and applicable terms and conditions. Offers may vary from time to time. Images used for promotional purposes are indicative only and may not represent the exact product, hotel, room, facility or experience provided.

Effective Date: 14 August 2026

These Terms & Conditions (“Terms”) govern your registration, membership and use of the PMH Club, the membership and travel-benefits program operated by Plan My Holidays Pvt. Ltd. (“PMH”, “Plan My Holidays”, “we”, “us” or “our”).

By applying for, activating, accessing or using PMH Club, you (“Member”, “you” or “your”) confirm that you have read, understood and agreed to these Terms.

1. PMH Club Membership
PMH Club is a membership program designed to provide eligible members with access to selected travel-related offers, privileges, promotions, rewards and other benefits made available by PMH from time to time. Membership does not constitute a guarantee of any particular discount, price, upgrade, complimentary service or travel benefit.

2. Eligibility
Membership is available to individuals who meet the eligibility requirements specified by PMH. PMH reserves the right to accept or reject a membership application at its discretion and may request additional information or verification where reasonably required. Members must provide accurate, complete and current information at the time of registration.

3. Membership Registration
A member may be required to provide information such as: Full name, Mobile number, Email address, and other information reasonably required for membership administration. The Member is responsible for ensuring that all information provided is accurate. PMH may rely on the information provided by the Member for communication, membership administration and delivery of applicable benefits.

4. PMH Club Membership ID
Each registered member may receive a unique PMH Club Membership ID. The Membership ID may also serve as the Member's login ID for accessing applicable PMH Club features. The Member must keep account credentials confidential and must immediately notify PMH if they suspect unauthorized access or misuse of their account.

5. Membership Benefits
PMH Club benefits may include, depending on the applicable program or offer: Member-only travel offers, Special holiday packages, Promotional discounts, Selected hotel or travel privileges, Priority assistance, Seasonal offers, Special rewards, Partner benefits, Exclusive events or experiences, and other benefits introduced by PMH from time to time. Benefits may vary according to destination, product, supplier, travel dates, availability and promotional conditions.

6. Offers and Promotions
All PMH Club offers are subject to the specific terms mentioned with the relevant offer. Offers may be subject to: Limited availability, Specific travel dates, Advance booking requirements, Minimum booking value, Blackout dates, Destination restrictions, Supplier restrictions, Room or seat availability, Specific payment conditions, and Cancellation and amendment conditions. Unless expressly stated otherwise, PMH Club offers cannot be combined with other discounts, promotions, coupons or special rates.

7. Discount
PMH Club membership get up to 20% (on Domestic) & 10% (on International) booking. The final applicable price and benefit will depend on the specific product, supplier, availability, travel dates and terms applicable at the time of booking.

8. Travel Bookings
All travel bookings made through PMH are separate transactions and are subject to the booking conditions applicable to the selected travel product. These may include separate terms relating to: Payment, Cancellation, Refunds, Amendments, No-shows, Travel documentation, Visa requirements, Hotel policies, Airline policies, and Supplier conditions. The terms communicated at the time of booking will apply to the relevant travel service.

9. Third-Party Suppliers
PMH may arrange or facilitate travel services provided by third parties, including airlines, hotels, resorts, cruise operators, transport companies, activity providers, tour operators and other service providers. Such services are subject to the respective supplier's terms, conditions, operating policies and availability. Where applicable, third-party supplier terms may prevail over PMH Club promotional conditions in relation to the underlying travel service.

10. Membership Fees
Where a PMH Club membership fee is applicable, the applicable fee will be communicated to the Member before membership purchase or activation. Membership fees are subject to the payment and refund conditions specified at the time of registration. Unless expressly stated otherwise, payment of a membership fee does not guarantee a particular monetary saving or number of benefits.

11. Membership Validity
Membership validity, renewal period and applicable renewal conditions, if any, will be communicated to the Member during registration or activation. PMH may introduce different membership categories or validity periods in the future. Benefits available during one membership period may not necessarily remain available during a subsequent membership period.

12. Renewal
Where automatic renewal is introduced, the Member will be informed of the applicable renewal conditions before such renewal becomes effective. Unless otherwise specified, membership does not automatically renew merely because the original membership period has expired.

13. Cancellation by Member
A Member may request cancellation of their PMH Club membership by contacting PMH through the official communication channels. Any refund, if applicable, will be governed by the membership-specific cancellation and refund policy communicated at the time of joining.

14. Suspension or Termination by PMH
PMH may suspend or terminate a membership where it reasonably believes that: The Member has violated these Terms; False or misleading information was provided; The membership has been obtained fraudulently; Membership benefits have been misused; The Membership ID or account has been shared or transferred contrary to these Terms; The Member has engaged in abusive, fraudulent or unlawful conduct; or Continued membership may adversely affect PMH, its partners or other members. Where reasonably practicable, PMH may provide notice of suspension or termination.

15. Transferability
Unless specifically permitted by PMH, PMH Club membership is personal to the registered Member. Membership, Membership IDs, promotional codes and member-specific benefits may not be sold, transferred, assigned, exchanged or commercially resold.

16. Family or Group Bookings
A Member may make bookings for family members, friends or other travellers, subject to the terms of the particular offer. However, member-specific benefits may only be extended to accompanying travellers where the relevant offer expressly permits it.

17. Changes to Benefits
PMH may add, modify, replace, suspend or discontinue any PMH Club benefit, offer, partner privilege or feature. Where reasonably practicable, material changes affecting active members may be communicated through the registered email address, mobile number, website or other appropriate communication channel.

18. Expiry of Benefits
Certain benefits, promotional codes, rewards or offers may have an expiry date. Expired benefits cannot ordinarily be redeemed unless PMH expressly permits otherwise. Unused benefits generally have no cash value and cannot be exchanged for cash.

19. Taxes and Additional Charges
Unless expressly stated otherwise, the Member is responsible for applicable taxes, government charges, service charges, surcharges, visa fees, insurance costs, personal expenses and other charges not specifically included in the relevant offer.

20. Promotional Communications
By joining PMH Club, the Member may receive membership-related communications, including information about offers, benefits, travel promotions, important account updates and programme announcements, subject to applicable law and the Member's communication preferences. Members may opt out of promotional communications through available unsubscribe or preference-management mechanisms, where applicable.

21. Privacy and Personal Data
Personal information collected in connection with PMH Club will be processed for purposes including membership administration, authentication, customer support, travel services, communication, offers and other legitimate business purposes, subject to applicable law and PMH's Privacy Policy. Members should ensure that information provided to PMH is accurate and up to date.

22. Website and Account Security
Members must not: Attempt to gain unauthorized access to another member's account; Share login credentials in a manner that compromises account security; Attempt to interfere with the operation of the PMH Club website; Use automated systems to misuse membership features; or Use PMH Club for unlawful or fraudulent purposes. PMH may restrict or suspend access where misuse is suspected.

23. Intellectual Property
All PMH Club branding, logos, graphics, website content, membership materials, text, designs and other intellectual property associated with the program belong to PMH or its respective licensors. No Member receives any ownership rights in such intellectual property merely by becoming a member.

24. Errors and Corrections
PMH makes reasonable efforts to maintain accurate information on its website and membership platform. However, pricing, availability, promotional details, images, descriptions and other information may occasionally contain errors or become outdated. PMH reserves the right to correct errors and update information without prior notice. If an obvious pricing or information error occurs, PMH may contact the affected Member and provide the available options in accordance with applicable law.

25. Force Majeure
PMH shall not be liable for failure or delay in providing any membership benefit caused by circumstances beyond its reasonable control, including natural disasters, extreme weather, pandemics, epidemics, government restrictions, strikes, civil disturbances, technical failures, transportation disruptions, supplier failures or other force majeure events.

26. Limitation Relating to Third-Party Services
PMH acts as a travel organizer, facilitator, agent or intermediary as applicable to the particular service. Where a service is supplied by an independent third party, the Member acknowledges that PMH may not control the supplier's operations, availability, service standards, schedules or policies. Any claim relating specifically to a third-party service may also be subject to that supplier's terms and applicable law.

27. Fraud and Misuse
Any fraudulent use, attempted manipulation, false claim, unauthorized resale, multiple-account abuse or misuse of PMH Club benefits may result in immediate suspension or cancellation of membership and withdrawal of associated benefits. PMH reserves the right to take appropriate action where permitted by law.

28. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable in India. Subject to applicable law, disputes arising in connection with PMH Club shall be subject to the jurisdiction of the competent courts having jurisdiction over the applicable place of PMH's registered or principal business operations.

29. Amendments to These Terms
PMH may update these Terms from time to time to reflect changes to the PMH Club program, applicable laws, technology, business practices or membership benefits. The latest version published on the official PMH Club website shall be considered the current version, subject to applicable law. Members are encouraged to review these Terms periodically.

30. Acceptance
By registering for, activating, accessing or using PMH Club, you confirm that: You have read these Terms; You understand the applicable conditions; The information provided by you is accurate; You agree to comply with these Terms; and You accept the applicable terms governing individual travel bookings and offers.

These Terms & Conditions should be read together with the PMH Club Disclaimer, Privacy Policy, individual offer conditions and applicable travel booking terms.

Effective Date: 14 August 2026

Plan My Holidays Pvt. Ltd. (“PMH”, “Plan My Holidays”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information of members and users of PMH Club.

This Privacy Policy explains how we collect, use, store, disclose and protect information provided in connection with PMH Club.

By registering for, accessing or using PMH Club, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through: PMH Club registration; PMH Club membership accounts; PMH Club website and member portal; PMH Club offers and promotions; Travel bookings associated with PMH Club; Customer service interactions; Email, telephone, WhatsApp or other communications with PMH; Promotional campaigns and membership activities; and other PMH Club-related services and features. This Policy should be read together with the PMH Club Terms & Conditions and Disclaimer.

2. Information We May Collect
Depending on how you use PMH Club, we may collect the following information:

Personal Information: Full name; Mobile number; Email address; Gender, where voluntarily provided or required for a travel service; Communication preferences; Residential or correspondence details, where required; and Other information voluntarily provided by you.

Travel Information: Where you make a travel booking through PMH, we may collect information necessary to arrange the requested services, such as: Traveler details; Passport or identity-document information where required; Travel dates; Destination information; Hotel preferences; Flight or transportation details; Special travel requirements; and Other information necessary to fulfil the booking.

Transaction Information: Where applicable, we may process: Booking details; Payment status; Invoice information; Refund information; Membership purchase information; and Other transaction-related records. Payment card, banking and other payment information may be processed through authorized payment service providers. PMH does not intend to store complete payment-card credentials except where lawfully required and appropriately protected.

3. Information Collected Automatically
When you access the PMH Club website or digital services, certain technical information may be collected automatically, such as: IP address; Browser type; Device type; Operating system; Approximate location derived from technical information; Website usage information; Pages viewed; Login activity; Date and time of access; and Technical or diagnostic information. This information may be used for security, analytics, troubleshooting, website improvement and service administration.

4. How We Use Your Information
PMH may use personal information for purposes including:

Membership Administration: Creating and maintaining your PMH Club account; Issuing and managing your Membership ID; Verifying membership; Providing access to member features; Managing membership benefits; and Responding to membership-related requests.

Travel Services: Processing travel enquiries and bookings; Communicating with hotels, airlines, tour operators and other suppliers; Preparing travel documents; Managing amendments, cancellations and refunds; and Providing customer support.

Communication: We may use your contact information to send: Membership confirmations; Login or account-related communications; Booking confirmations; Travel-related notifications; Important program updates; Service messages; Promotional offers and travel communications, where permitted; and Other communications relevant to your relationship with PMH.

Improving Our Services: Information may also be used to: Improve the PMH Club website; Understand member preferences; Develop new travel products; Analyze program performance; Improve customer experience; Detect technical issues; and Maintain website and system security.

5. Marketing Communications
Where permitted by applicable law, PMH may send members information about: Travel offers; Holiday packages; PMH Club benefits; Special promotions; Seasonal campaigns; New destinations; Partner offers; and Other travel-related products or services. You may opt out of promotional communications using the unsubscribe mechanism included in the communication or by contacting PMH. Please note that opting out of marketing communications may not stop essential service communications, such as booking confirmations, security alerts, membership updates or other necessary account-related messages.

6. Sharing of Information
PMH may share relevant personal information with selected third parties where necessary to provide services or operate PMH Club. These may include: Airlines; Hotels and resorts; Tour operators; Cruise operators; Transportation providers; Activity and excursion providers; Travel insurance providers; Visa and documentation service providers; Payment service providers; Technology and hosting providers; Customer-support providers; Marketing or communication service providers; and Professional advisers or authorities where legally required. We aim to share only information reasonably necessary for the relevant purpose.

7. Third-Party Service Providers
Some PMH Club services may depend on third-party suppliers. When information is shared with such suppliers, their own privacy policies and terms may also apply. PMH takes reasonable steps to work with service providers that are expected to handle information appropriately, but PMH cannot control the independent privacy practices of every third party.

8. Cookies and Similar Technologies
The PMH Club website may use cookies and similar technologies to: Maintain login sessions; Remember preferences; Improve website functionality; Understand website usage; Improve performance; Enhance security; and Support relevant marketing or analytics activities, where applicable. You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect the functionality of parts of the website.

9. Data Security
PMH takes reasonable technical, organizational and administrative measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. However, no website, digital platform, electronic transmission or storage system can be guaranteed to be completely secure. Members should maintain the confidentiality of their PMH Club login credentials and notify PMH promptly if they believe their account has been compromised.

10. Data Retention
PMH may retain personal information for as long as reasonably necessary for: Providing PMH Club services; Maintaining membership records; Completing travel bookings; Meeting legal and regulatory obligations; Resolving disputes; Maintaining financial and business records; Preventing fraud or misuse; and Protecting legitimate business interests. When information is no longer reasonably required, PMH may delete, anonymise or securely dispose of it, subject to applicable legal and regulatory requirements.

11. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, which may include: Requesting access to certain personal information; Requesting correction of inaccurate information; Requesting deletion where legally permissible; Withdrawing consent where processing is based on consent; Requesting information about how your data is used; and Opting out of certain promotional communications. Requests may be subject to identity verification and applicable legal limitations.

12. Updating Your Information
Members are responsible for keeping their PMH Club account information accurate and current. If your mobile number, email address, name or other relevant information changes, you should notify PMH or update the information through available account-management features.

13. Children's Privacy
PMH Club membership is intended for individuals who are legally eligible to enter into the applicable membership arrangement. Where travel bookings involve children or minors, information relating to them may be collected from their parent, guardian or authorized traveler where necessary to arrange the requested travel services. PMH does not knowingly seek to collect personal information from children for independent PMH Club membership where such membership would not be legally permitted.

14. International Data Transfers
Some airlines, hotels, technology providers, payment processors, travel suppliers or other service providers may operate outside India. Where personal information needs to be transferred or processed outside India, PMH will take reasonable steps to handle such information in accordance with applicable legal requirements.

15. Third-Party Websites and Links
The PMH Club website may contain links to third-party websites, booking platforms, partner websites or other external services. PMH is not responsible for the privacy practices, security or content of third-party websites. Members should review the privacy policies of third-party websites before providing personal information.

16. Fraud Prevention and Legal Compliance
PMH may collect, use, retain or disclose information where reasonably necessary to: Prevent fraud; Investigate misuse of PMH Club; Protect members and PMH; Enforce applicable Terms & Conditions; Respond to lawful requests; Comply with legal or regulatory requirements; or Protect rights, property or safety.

17. Business Transfers
If PMH undergoes a merger, restructuring, acquisition, sale of business assets or similar corporate transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

18. Changes to This Privacy Policy
PMH may update this Privacy Policy from time to time to reflect changes in: PMH Club features; Technology; Business practices; Legal or regulatory requirements; or Privacy and security practices. The updated Privacy Policy will be published on the relevant PMH Club website or member platform with an updated effective date. Members are encouraged to review this Policy periodically.

19. Contact Us
For questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact:

Plan My Holidays Pvt. Ltd.
PMH Club — Member Services
Website: www.planmyholidays.co.in
Email: planmyholidaysindia@gmail.com
24×7 Helpline: +91-7268-96-7268

When contacting us regarding personal information, we may request reasonable information to verify your identity before processing your request.

20. Acceptance
By registering for or using PMH Club, you acknowledge that you have read and understood this Privacy Policy. Your continued use of PMH Club following publication of an updated Privacy Policy may constitute acceptance of the revised Policy to the extent permitted by applicable law.

Effective Date: 14 August 2026

This Refund & Cancellation Policy (“Policy”) applies to PMH Club, the membership program operated by Plan My Holidays Pvt. Ltd. (“PMH”, “Plan My Holidays”, “we”, “us” or “our”).

This Policy should be read together with the PMH Club Terms & Conditions, Privacy Policy, Disclaimer and the specific terms applicable to any travel booking, offer or service purchased through PMH.

1. PMH Club Membership Fee
Where PMH Club membership is offered on a paid basis, the applicable membership fee will be communicated to the Member before payment. Unless specifically stated otherwise at the time of purchase, membership fees are non-refundable once the membership has been activated or the member has started using membership benefits. This may include situations where the Member: Changes their mind after activation; Does not use the available benefits; Does not make any travel booking; Is unable to travel; Does not find a suitable offer; or Fails to use the membership during its validity period.

2. Cancellation Before Activation
Where a Member requests cancellation before membership activation or before any membership benefit has been used, PMH may consider a refund subject to the applicable membership terms and administrative charges, if any. Any refund eligibility will be determined based on the membership plan and conditions communicated at the time of purchase.

3. No Refund for Unused Benefits
Unused PMH Club benefits, offers, rewards, promotional privileges or entitlements generally have no cash value and are not refundable. Unless specifically stated otherwise, unused benefits cannot be: Converted into cash; Transferred to another person; Carried forward after expiry; or Exchanged for another benefit.

4. Travel Booking Refunds
A PMH Club membership refund is separate from a refund relating to a travel booking. If a Member books a flight, hotel, holiday package, cruise, sightseeing service, transfer or any other travel product through PMH, the refund or cancellation of that booking will be governed by the specific cancellation and refund terms applicable to that travel product. The applicable refund may depend on: Supplier cancellation policy; Date and time of cancellation; Booking conditions; Non-refundable components; Airline or hotel restrictions; Cancellation charges; Supplier penalties; Government taxes and charges; Payment gateway charges, where applicable; and Other applicable terms communicated at the time of booking.

5. Non-Refundable Travel Components
Certain components of a travel booking may be non-refundable, including but not limited to: Non-refundable air tickets; Non-refundable hotel bookings; Visa fees; Travel insurance premiums; Special event tickets; Attraction tickets; Cruise bookings; Processing charges; Supplier-specific fees; and Other explicitly identified non-refundable services. Where applicable, such amounts will be deducted from any eligible refund.

6. Cancellation by PMH
If PMH cancels a PMH Club membership or membership service for reasons attributable to PMH, PMH will determine the appropriate remedy in accordance with applicable law and the specific circumstances. Where a refund is applicable, the amount may be calculated based on the unused portion of an eligible paid service, after deduction of amounts already used or incurred, where legally permissible.

7. Cancellation Due to Misuse or Violation
Where membership is suspended or terminated because of fraud, misuse, false information, unauthorized transfer, abuse of benefits or violation of the PMH Club Terms & Conditions, the Member may not be entitled to a refund of the membership fee, to the extent permitted by applicable law. PMH reserves the right to recover losses or costs arising from fraudulent or unauthorized use.

8. Refunds for Promotional Offers
Special promotional offers may have separate refund and cancellation conditions. Where an offer specifically states that a payment or benefit is non-refundable, those conditions will apply. Promotional discounts, complimentary benefits and rewards do not have independent cash value and cannot ordinarily be refunded or converted into cash.

9. Payment Gateway and Transaction Charges
Where a refund is approved, applicable payment gateway, banking, transaction, currency-conversion or third-party processing charges may be non-refundable where such charges have already been incurred and deduction is legally permissible. The Member will be informed where such deductions apply.

10. Refund Processing
Approved refunds will ordinarily be processed using the original payment method, wherever technically and operationally possible. The actual time for the amount to appear in the Member's account may depend on the relevant bank, payment gateway, card issuer or financial institution. PMH shall not be responsible for delays caused solely by third-party payment processors or financial institutions.

11. Refund for Duplicate or Incorrect Payments
If a Member has accidentally made a duplicate payment or paid an incorrect amount, the Member should notify PMH as soon as possible. After verification, PMH may process an eligible refund after deducting any applicable transaction or processing charges, where permitted.

12. Failed Transactions
If a payment is debited from the Member's account but PMH does not receive confirmation of a successful transaction, the Member should contact PMH with the relevant transaction details. PMH will verify the transaction with the applicable payment service provider and process any eligible reversal or refund in accordance with the payment provider's procedures.

13. Refunds Due to Travel Disruption
If a travel service is cancelled, delayed or modified due to circumstances such as: Airline cancellation; Hotel closure; Natural disaster; Government restrictions; Weather conditions; Strike; Political disturbance; Pandemic or epidemic; Supplier failure; or Other force majeure circumstances, the refund will be determined according to the applicable supplier's terms and the circumstances of the booking. PMH will reasonably assist the Member in communicating with the relevant supplier, where applicable.

14. No-Show and Late Cancellation
Where a Member fails to use a booked travel service or cancels after the applicable cancellation deadline, the booking may be subject to partial or complete forfeiture according to the relevant supplier's terms. PMH Club membership does not automatically provide an exemption from supplier cancellation or no-show charges.

15. Change of Mind
A Member's decision not to use PMH Club or not to travel does not, by itself, create an automatic entitlement to a refund. Any refund will depend on the specific membership, booking and applicable cancellation conditions.

16. How to Request a Refund
Refund requests should be submitted to PMH using the official contact details provided below. The request should include, where applicable: Member's full name; PMH Club Membership ID; Registered mobile number; Registered email address; Booking or transaction reference; Date of payment; Amount paid; Reason for refund request; and Relevant supporting documents. PMH may request additional information to verify the request.

17. Refund Eligibility Review
Every refund request may be reviewed individually based on: The applicable membership terms; The specific offer conditions; Travel supplier terms; Payment records; Cancellation date and time; Services already provided; Applicable laws and regulations; and The circumstances giving rise to the request. Submission of a refund request does not guarantee approval.

18. Refund to a Different Account
For security and fraud-prevention purposes, PMH may ordinarily process refunds only to the original payment method. Requests to refund an alternative bank account, card or payment method may require additional verification and may be declined where the original payment method is available.

19. Membership Expiry
No refund will ordinarily be provided solely because the Member allowed the PMH Club membership to expire without using its benefits. Any remaining benefits automatically expire with the membership unless otherwise specified.

20. Policy Changes
PMH reserves the right to modify this Refund & Cancellation Policy from time to time. The version applicable to a particular transaction will generally be the version communicated or applicable at the time the relevant membership, offer or travel booking was purchased, subject to applicable law.

21. Consumer and Statutory Rights
Nothing in this Policy is intended to exclude or restrict any mandatory rights or remedies available to a Member under applicable law. Where applicable law provides a greater right to cancellation, refund or compensation than stated in this Policy, the applicable legal requirement shall prevail.

CONTACT FOR REFUND REQUESTS
Plan My Holidays Pvt. Ltd.
PMH Club — Member Services
Website: www.planmyholidays.co.in
Email: planmyholidaysindia@gmail.com
24×7 Helpline: +91-7268-96-7268
We Plan Your Journey

Please refer to the specific terms and conditions of your PMH Club membership, promotional offer or travel booking for any additional cancellation and refund conditions.